反生产力工作行为对员工消极情感的影响：责任心的调节作用

心理与行为研究 ›› 2019, Vol. 17 ›› Issue (1): 114-118,133.

反生产力工作行为对员工消极情感的影响：责任心的调节作用

徐世勇¹, 刘燕君¹, 王桢¹, 朱金强²

1. 中国人民大学劳动人事学院, 人力资源开发与评价中心, 北京 100872;
2. 中央民族大学管理学院, 北京 100081

收稿日期:2017-01-03 出版日期:2019-01-20 发布日期:2019-01-24
通讯作者: 刘燕君

The Influence of Counterproductive Work Behavior on Employees' Negative Job-related Affect: The Moderating Role of Conscientiousness

XU Shiyong¹, LIU Yanjun¹, WANG Zhen¹, ZHU Jinqiang²

1. The Center of Human Resource Development and Evaluation, School of Labor and Human Resources, Renmin University of China, Beijing 100872;
2. School of Management, Minzu University of China, Beijing 100081

Received:2017-01-03 Online:2019-01-20 Published:2019-01-24

摘要/Abstract

摘要： 本文探讨了反生产力工作行为对员工工作相关的消极情感的影响，以及责任心对二者关系的调节作用。采用反生产力工作行为量表、大五人格量表、工作相关情感幸福量表在两个时间点上对313名企业员工进行问卷调查，第一次调查测量了员工的反生产力工作行为、责任心和人口学统计变量，两周后调查测量了员工工作相关的情感。结果表明：（1）反生产力工作行为显著正向预测员工工作相关的消极情感；（2）责任心对反生产力工作行为与工作相关的消极情感之间的关系具有调节作用，即相比于低责任心员工，高责任心员工的反生产力工作行为与其工作相关的消极情感关系更强。

关键词: 反生产力工作行为, 工作相关的消极情感, 责任心

Abstract: This study aims to explore the influence of counterproductive work behavior on employees' negative job-related affect and the moderating effect of conscientiousness between them. The counterproductive work behavior scale, big five personality scale, job-related affective well-being scale were used as measurement for 313 employees in a two-phase survey. Firstly, we measured employees' counterproductive work behavior, conscientiousness and demographic variables. Two weeks later, we measured employees' job-related affect. The results show that:1) CWB could positively predict employees' negative job-related affect, participants engaging more CWB were likely to experience stronger negative job-related affect. 2) Participants' conscientiousness played the moderation role on the relationship between CWB and negative job-related affect. Special for employees who are more conscientious, the relationship between CWB and negative job-related affect is stronger.

Key words: counterproductive work behavior, job-related affect, conscientiousness

中图分类号:

B849

徐世勇, 刘燕君, 王桢, 朱金强. 反生产力工作行为对员工消极情感的影响：责任心的调节作用[J]. 心理与行为研究, 2019, 17(1): 114-118,133.

XU Shiyong, LIU Yanjun, WANG Zhen, ZHU Jinqiang. The Influence of Counterproductive Work Behavior on Employees' Negative Job-related Affect: The Moderating Role of Conscientiousness[J]. Studies of Psychology and Behavior, 2019, 17(1): 114-118,133.

参考文献

Barclay, L. J., Skarlicki, D. P., & Pugh, S. D. (2005). Exploring the role of emotions in injustice perceptions and retaliation. Journal of Applied Psychology, 90(4), 629-643, doi: 10.1037/0021-9010.90.4.629.
Bennett, R. J., & Robinson, S. L. (2000). Development of a measure of workplace deviance. Journal of Applied Psychology, 85(3), 349-360, doi: 10.1037/0021-9010.85.3.349.
Bowling, N. A. (2010). Effects of job satisfaction and conscientiousness on extra-role behaviors. Journal of Business & Psychology, 25(1), 119-130, doi: 10.1007/s10869-009-9134-0.
Boyce, C. J., Wood, A. M., & Brown, G. D. A. (2010). The dark side of conscientiousness: Conscientious people experience greater drops in life satisfaction following unemployment. Journal of Research in Personality, 44(4), 535-539, doi: 10.1016/j.jrp.2010.05.001.
Bushman, B. J., Baumeister, R. F., & Phillips, C. M. (2001). Do people aggress to improve their mood? Catharsis beliefs, affect regulation opportunity, and aggressive responding. Journal of Personality and Social Psychology, 81(1), 17-32, doi: 10.1037/0022-3514.81.1.17.
Cohen, T. R., Panter, A. T., & Turan, N. (2013). Predicting counterproductive work behavior from guilt proneness. Journal of Business Ethics, 114(1), 45-53, doi: 10.1007/s10551-012-1326-2.
Costa, P. T., Jr., & McCrae, R R. (1992). Revised NEO personality inventory (NEO-PI-R) and NEO five-factor inventory (NEO-FFI) professional manual. Odessa, Florida: Psychological Assessment Resources.
Cropanzano, R., Goldman, B., & Folger, R. (2003). Deontic justice: The role of moral principles in workplace fairness. Journal of Organizational Behavior, 24(8), 1019-1024, doi: 10.1002/(ISSN)1099-1379.
Folger, R., & Skarlicki, D. P. (2005). Beyond counterproductive work behavior: Moral emotions and deontic retaliation versus reconciliation. In S. Fox & P. E. Spector (Eds.), Counterproductive work behavior: Investigations of actors and targets (pp. 83-106). Washington, DC: American Psychological Association.
Fox, S., & Spector, P. E. (2005). Counterproductive work behavior: Investigations of actors and targets. Washington, DC: American Psychological Association.
Goldberg, L. R., Johnson, J. A., Eber, H. W., Hogan, R., Ashton, M. C., Cloninger, C. R., & Gough, H. C. (2006). The international personality item pool and the future of public-domain personality measures. Journal of Research in Personality, 40(1), 84-96, doi: 10.1016/j.jrp.2005.08.007.
Hung, T. K., Chi, N. W., & Lu, W. L. (2009). Exploring the relationships between perceived coworker loafing and counterproductive work behaviors: The mediating role of a revenge motive. Journal of Business and Psychology, 24(3), 257-270, doi: 10.1007/s10869-009-9104-6.
Jones, D. A. (2009). Getting even with one's supervisor and one's organization: Relationships among types of injustice, desires for revenge, and counterproductive work behaviors. Journal of Organizational Behavior, 30(4), 525-542, doi: 10.1002/job.v30:4.
Krischer, M. M., Penney, L. M., & Hunter, E. M. (2010). Can counterproductive work behaviors be productive? CWB as emotion-focused coping. Journal of Occupational Health Psychology, 15(2), 154-166, doi: 10.1037/a0018349.
Lazarus, R. S. (1991). Progress on a cognitive-motivational-relational theory of emotion. American Psychologist, 46(8), 819-834, doi: 10.1037/0003-066X.46.8.819.
Meier, L. L., & Spector, P. E. (2013). Reciprocal effects of work stressors and counterproductive work behavior: A five-wave longitudinal study. Journal of Applied Psychology, 98(3), 529-539, doi: 10.1037/a0031732.
Mount, M. K., & Barrick, M. R. (1998). Five reasons why the “Big Five” article has been frequently cited. Personnel Psychology, 51(4), 849-857, doi: 10.1111/peps.1998.51.issue-4.
Neuman, J. H., & Baron, R. A. (2005). Aggression in the workplace: A social-psychological perspective. In S. Fox & P. E. Spector (Eds.), Counterproductive work behavior: Investigations of actors and targets (pp. 13-40). Washington, DC: American Psychological Association.
Penney, L. M., & Spector, P. E. (2008). Emotions and counterproductive work behavior. In N. M. Ashkanasy & C. L. Cooper (Eds.), Research companion to emotion in organizations (pp. 183-196). Cheltenham: Edward Elgar Publishing, Inc..
Reynolds, C. A., Shoss, M. K., & Jundt, D. K. (2015). In the eye of the beholder: A multi-stakeholder perspective of organizational citizenship and counterproductive work behaviors. Human Resource Management Review, 25(1), 80-93, doi: 10.1016/j.hrmr.2014.06.002.
Shoss, M. K., Jundt, D. K., Kobler, A., & Reynolds, C. (2016). Doing bad to feel better? An investigation of within- and between-person perceptions of counterproductive work behavior as a coping tactic. Journal of Business Ethics, 137(3), 571-587, doi: 10.1007/s10551-015-2573-9.
Spector, P. E. (2011). The relationship of personality to counterproductive work behavior (CWB): An integration of perspectives. Human Resource Management Review, 21(4), 342-352, doi: 10.1016/j.hrmr2010.10.002.
Spector, P. E., & Fox, S. (2002). An emotion-centered model of voluntary work behavior: Some parallels between counterproductive work behavior and organizational citizenship behavior. Human Resource Management Review, 12(2), 269-292, doi: 10.1016/s1053-4822(02)00049-9
Spector, P. E., Jeremy, A. B., & Fox, S. (2010). Measurement artifacts in the assessment of counterproductive work behavior and organizational citizenship behavior: Do we know what we think we know? Journal of Applied Psychology, 95(4), 781-790, doi: 10.1037/a0019477.
van Katwyk, P. T., Fox, S., Spector, P. E., & Kelloway, E. K. (2000). Using the job-related affective well-being scale (JAWS) to investigate affective responses to work stressors. Journal of Occupational Health Psychology, 5(2), 219-230, doi: 10.1037/1076-8998.5.2.219.
Zhao, H., Wu, J. H., Sun, J. M., & Chen, C. W. (2012). Organizational citizenship behavior in Chinese society: A reexamination. The International Journal of Human Resource Management, 23(19), 4145-4165, doi: 10.1080/09585192.2012.669786.