Workplace Ostracism and Coping Strategies: The Effect of Expectancy and Value

Abstract

Abstract: Based on Expectancy-value theory, the current study explored the influence of expectancy (i.e., the possibility of restoring the relationship) and value (i.e., the importance of the relationship) on the coping strategies after workplace ostracism. Study 1 used recalling paradigm and found workplace ostracism could cause victims prosocial, antisocial and avoidance responses. Moreover, expectancy and value significantly predicted the choice of different coping strategies. Study 2 manipulated expectancy and value via scenarios to examine the causal relationship among expectancy, value and coping strategies, namely, if the possibility of restoring the relationship was high and/or the relationship was important, prosocial strategies would be conducted.

Key words: workplace ostracism, coping strategy, expectancy, value

摘要： 基于期望-效价理论探讨了期望(关系修复可能性)和效价(关系重要性)对工作场所排斥后应对行为的影响。研究1采取回忆范式证实了遭遇工作场所排斥后个体将以积极、消极或不作为行为进行应对，而期望和效价对应对行为有显著预测作用;研究2在研究1基础上，通过情境问卷对期望和效价进行操纵，进一步验证了期望、效价与应对行为之间的因果关系，即关系修复可能性越大、关系越重要，个体越倾向以积极而非消极行为进行应对。

关键词: 工作场所排斥, 应对, 期望, 效价

CLC Number:

B948:C93-51

Wang Rong,Zhang Wen,Jiang Jiang. Workplace Ostracism and Coping Strategies: The Effect of Expectancy and Value[J]. Studies of Psychology and Behavior, 2014, 12(2): 249-254.

王荣，张雯，蒋奖. 工作场所排斥后的应对:期望和效价的作用^*[J]. 心理与行为研究, 2014, 12(2): 249-254.

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