The Effect of Emotion on Trust: A Systematic Review and Meta-Analysis

Abstract

Abstract: A meta-analysis was conducted to explore the effect of emotion (positive and negative) on trust, as well as potential moderators of this effect. A literature research yielded 21 qualified papers with 70 effect sizes and 4745 participants. Heterogeneity test indicated that a random effects model was appropriate for the meta-analysis. Results demonstrated that the positive emotion had a positive effect on trust compared to neutral emotion with a medium effect size (d=0.49, p<0.001). The negative emotion had a negative effect on trust compared to neutral emotion with a small effect size (d=-0.23, p<0.05). Moderator analysis indicated that the type of emotion induced, the type of trust measurement and the familiarity of trustee had no moderate effect.

Key words: emotion, trust, meta-analysis, moderate effect

摘要： 采用元分析方法探讨情绪对信任的影响。通过中英文献检索，共有21篇文章70个独立样本符合元分析标准（N=4745）。其中积极情绪对信任的影响有47个独立样本，消极情绪对信任的影响有23个独立样本。元分析的结果表明，相对于中性情绪，积极情绪对信任起到一定的促进作用，呈中等效应量（d=0.49）；消极情绪对信任起到一定的抑制作用，呈较小效应量（d=-0.23）。调节效应检验发现，情绪的诱发方式、信任对象熟悉性以及信任测量方式的调节作用均不显著。

关键词: 情绪, 信任, 元分析, 调节效应

CLC Number:

B849

YUAN Bo, SUN Xiangchao, YOU Ran, LIU Fuhui, LI Weiqiang. The Effect of Emotion on Trust: A Systematic Review and Meta-Analysis[J]. Studies of Psychology and Behavior, 2018, 16(5): 632-643.

袁博, 孙向超, 游冉, 刘福会, 李伟强. 情绪对信任的影响:来自元分析的证据[J]. 心理与行为研究, 2018, 16(5): 632-643.

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