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The Impact of Doctor-Patient Communication Frequency on the Stereotype of the Doctor
WANG Pei, YIN Zhihui, LUO Xinming, YE Xuchun, BAI Yonghai
2018, 16(1):
119-124.
The doctor-patient relationships are getting worse and worse in recent years. This problem has become so serious that we should pay more attention to it and it should be solved efficiently for the security and sound development of the society. The present study employed a 2 (Group:HCF group vs. LCF group)×2 (Valence:positive vs. negative)×4(Serial position:position 1 vs, position 2 vs, position 3 vs. position 4) mixed design with group as a between-subjects factor and valence as a within-subject factor. The study adopted the serial reproduction paradigm with 40 patients (15 females, 15-50 years old, mean age=30.24 years old, HCF group) and 40 university students (20 females, 20-27 years old, mean age=24.5 years old, LCF group) as participants. The results showed that more positive stereotype information about the doctors was transmitted in early stages of the reproduction, but no differences between them in late stages for the HCF group. While, as expected, more negative stereotype information about the doctors was transmitted for the LCF group (as shown in Figure 1). The results suggest that communication frequency between the doctors and the patients has a mediator role on the stereotype of the doctor, especially in the early stage in the processing of the information transmission for the HCF group. The difference between the results and those of the previous studies were discussed. The present study offers profound implications for doctors and other clinical workers in establishing harmonious relationships with patients.
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